Effective Date: 23 Jan 2025
At The Nine Vogue, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please refer to our returns and refunds policy:
Eligibility for Returns:
- Defective products and that too within a weak. no exchange/return for other products.
- Items must be unused, undamaged, and in their original packaging.
Non-Returnable Items:
- Customized or personalized items.
- Items marked as final sale.
Refund Process:
- Refunds will be processed to the original payment method within 7-10 business days after receipt of the returned item.
- Shipping costs are non-refundable unless the return is due to a defect or error on our part.
How to Initiate a Return: Contact us at namaste@theninevogue.com with your order details, and we will provide instructions for the return.